The Hotel Syrene, which is the Holder of the Processing, provides this information for users who consult and or/interact with this site regarding information on the personal data of identified or unidentified parties, according to article 13 of Legislative Decree N°.196/2003 regarding the protection of personal data, and explains how this site is managed.
WHERE THE DATA ARE PROCESSED
The processing linked to the web services of this site is carried out in the company’s headquarters by the technical staff of the processing office, or alternatively, by technicians in charge of maintenance operations.
The processing can also be carried out by other companies which collect data relative to access to and navigation on the site so as to allow the functioning of the series and of the sections which require user identification, and use the information collected for the technical administration of the site and for eventual statistical analyses regarding the use of the site.
The personal data provided by the users who request material (brochures, replies to questions, requests for contacts) are used only to carry out the service or performance requested and are shared with third parties only if this is necessary (for example transport companies in the case of material to be dispatche).
THE TYPE OF DATA TREATED
The navigation data,
the information systems and the software procedures used for the functioning of this web site acquire, in the course of their normal activity, some personal data the transmission of which is implicit in the use of Internet protocol language.
This information is not collected to be associated with identified parties but could, by its very nature, through processing and association with data held by third parties, allow the identification of the users.
The data in this category include IP addresses or dominion names of the computers of users who connect to the site, addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to make the request to the server, the size of the reply file, the code number indicating the state of the reply given by the server(successful result, error etc) and other parameters relative to the operative system and the user’s data transmission environment. These data are used only to obtain anonymous statistical information regarding the use of the site and to control its correct functioning and are cancelled immediately after processing. The data could be used to ascertain responsibility in the case of hypothetical data transmission offences that damage the site: with the exception of these contingencies data on web contacts are currently held for no longer than seven days.
Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mail to the addresses indicated on this site mean that the address of the sender is successively acquired as are eventual other personal data recorded in the e-mail. Specific synthetic information will be progressively carried over or visualised on the pages of the site prepared for particular services and/or processing purposes and, where necessary, requests for consensus are also present.
THE OPTION TO CONFER THE DATA
Apart from what is specified regarding the navigation data, the user is free to provide the personal data submitted in the request forms or which are indicated when making contact with the Office to request material or for other matters.
Failure to confer these data can make it impossible to obtain the materials or the information requested.
Il loro mancato conferimento può comportare l’impossibilità di ottenere quanto richiesto.
HOW THE DATA IS PROCESSED
The personal data are treated using paper, data transmission and automated means for the time strictly necessary to achieve the goals for which they were gathered. Specific security measures are observed in order to avoid the loss of the data, the illicit or incorrect use of the same, and unauthorized access.
SECURITY MEASURES USED ON THE SITE
Specific security measures have been adopted to manage the site. These are aimed at guaranteeing the user safe access and protecting the information contained in the site from the risk of loss or even accidental destruction. The antivirus software used to manage the site is updated periodically so as to avoid the loss of the data through data transmission viruses. We would like to point out that while guaranteeing the adoption of appropriate antivirus systems, as obliged by law, the user is advised to install a preventive system and scan against viruses on his computer. To access the reserved parts of the site companies are provided, on request, with an identity code and a password; these passwords are generated in such a way that they contain no reference that can be associated with the user, so as to avoid possible misuse. The user should take steps to keep his password secret.
What follows is an extract from article 7 of Legislative Decree N°. 196/2003 to remind you that can exercise the following rights:
obtain the confirmation of the existence of your personal data, even if these are still not registered, and the sharing in intelligible form of these same data and their origin, as well as the aims and the methods of the processing and the system used when the data are processed electronically;
have the data which does not have to be stored for the reasons for which they were collected and processed, transformed into an anonymous form or blocked;
obtain the updating, amendment and integration of your data;
oppose, in part or totally, for legitimate reasons, to the processing of your personal data, even if they are still pertinent to the aim for which they were collected. You can contact the Holder of the Processing, at the numbers hereunder or at email@example.com
THE HOLDER AND PARTY RESPONSIBLE FOR THE PROCESSING
The list of eventual parties nominated for particular processing can be consulted by sending a request to our offices The holder of the processing of your personal data is the Hotel Syrene, Via Camerelle 51 – 80073 – Capri (NA)
Cookies are used on our website to give users a better browsing service and experience.
What are cookies?
Cookies are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user’s next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user’s web browser.
What cookies do we use?
Technical session cookies
The cookies used on the website www.hotelsyrene.com are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of website.
Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), “technical” cookies can be used even in the absence of consent.
For maximum transparency, below we provide a number of technical cookies and specific cases of activity on the website:
• Cookies implanted in the user/contracting party’s terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.
• Cookies used to statistically analyse accesses/site visits (the so-called “analytic” cookies) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookies, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookies is 30 minutes.
Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. Management of information collected from “third parties” is goverend by the relative information notices to which we ask you to refer. For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser.
|_utma 2 years
_utmt 10 minutes
_utmb 30 minutes
_utmc until the session is closed
_utmz 6 months
_utmv 2 years
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user
How to modify settings on the cookies
Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:
– Chrome: https://support.google.com/chrome/answer/95647?hl=it
– Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
– Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
– Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
What happens if the cookies are disabled?
Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.
The person responsible with regard to par. 29 of Legislative Decree 196/03 is: